Using an Amazon account, the files and folders could be transferred and managed from multiple devices, including web browsers, desktop applications, mobiles, and tablets.

[3][4] Launched in major countries including the U.S., Canada, Germany, France, Italy, Spain, the U.K., Japan, and Australia,[5] it also functioned in Brazil and China as a free limited 5GB storage service.

[8] The fine print stated that Unlimited Storage was "only for private use", was restricted by file type, and must not "substantially exceed or differ from normal use by other users".

As of July 2019, Amazon offers two plans in their marketplaces: Prime Photos (since November 2014)[11] and free limited file storage in Brazil and China only.

[13] According to Amazon, Prime Photos is only available for personal, non-commercial use and can't be used in conjunction with a photography business.

For customers in these countries, Amazon Drive doesn't offer an expansion plan, neither tier-based nor unlimited, to store media files exceeding the limited 5GB.

Amazon Drive offers free smartphone application for iOS and Android mobile devices.

[2] As the service is available in major Amazon Marketplaces, the applications are supported in multiple languages for usage in different countries.

Popular languages that are supported are regional variations of English, Spanish, French, Italian, Portuguese, Simplified Chinese, and Japanese.

Having these devices, users can browse their personal photos and videos on large TV screens or view them as a slideshow.

[14] Unlike other popular file hosting services, Amazon Drive does not offer file-syncing or automatic backup in Web, so users cannot have the latest desktop version of all their documents and images.