[9] In 2018, the American Home Shield business was spun off under Frontdoor, Inc., a new, publicly traded company on the NASDAQ (ticker symbol FTDR).

[10][11] The company works with over 16,000 independent contractor firms and 60,000 technicians in the U.S.[12][13] The headquarters are in Memphis, Tennessee.

[1][14] In 2019, Frontdoor, Inc. acquired Streem, Inc., which uses enhanced augmented reality, computer vision, and machine learning to help home services professionals diagnose home breakdowns virtually and assess if any parts are needed prior to the initial in-home visit.

[15] American Home Shield now uses Streem technology as part of their service process in available markets.

In March 2020, American Home Shield transitioned all employees to a virtual work environment due to the COVID-19 pandemic.