In the process of obtaining the items, they conclude that the definitions of Good and Evil used to classify souls as destined for Heaven and Hell are flawed.
Luna Kaftan, now an influential Senator, begins a campaign to impeach God and declare the office of the Incarnation of Good vacant.
Thus, the final conflict between Good and Evil becomes a political one, fought with words and votes in the halls of a legislature, and not by armies on a battlefield.
As Orlene does not ascend to be the Incarnation of Good until the very end of the novel, almost nothing is revealed about how God operates, what specific powers are available, or what the actual job entails.
Jackie Cassada in the Library Journal review says that "This grand finale to one of the author's most popular series showcases Anthony's multiple strengths: high humor, appealing characters, serious themes, and a surprising - although, in hindsight, inevitable conclusion.