Army Knowledge Online

Enterprise services were provided to those customers on both classified and unclassified networks, and included portal, e-mail, directory, discovery, and single sign-on functionality.

"[3] One of every two deployed soldiers accessed the portal daily for mission and personal purposes, and in 2008 AKO recorded its one-billionth login.

Appian provides the foundation for all information dissemination, knowledge sharing, process management and collaboration across AKO.

Early Project Officers for AKO were charged to develop, research and expand the portal to benefit Army Users Worldwide and to grow the system from its less than auspicious roots.

The project has run through various incarnations and later project leaders, but still the fundamentals of this system apply: centralized name spacing of email (with webmail access), white pages, unification of data conduits, central capability of authentication and repudiation of credentials and the ability to remotely access content.

AKO attempted to become a central portal for communication among Army (military and civilian) Service members and contractors.

Guest accounts include the following: A primary function of Army Knowledge Online was its web-based e-mail and collaboration capabilities.

These learning programs allow soldiers and DA civilians opportunities to enrich their educations, such as business courses which are free of charge.

The AKO system received some substantial criticism with regards to its speed, various areas of functionality, complex security requirements, effectiveness, and compatibility with web browsers, particularly from its daily users.