In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was officially announced in September 2021 as Alvaria, Inc.[6] Alvaria has offices in Africa, Asia, Oceania, Europe, North America, and South America.

[14] In 2012, Aspect had its credit rating lowered by Standard & Poor's because of the large amount of debt.

[16] In March 2016, Aspect filed for bankruptcy to reduce its debt load,[17] and emerged from Chapter 11 in May 2016.

[30] In 2015, Aspect acquired LinguaSys[31] [32] to add natural language messaging capabilities.

[37][38] In 2022, Alvaria acquired Cicero Inc.[39] Aspect Software was recognized by industry analyst firms such as Frost & Sullivan.