He earlier served as the 44th Vice Chief of the Army Staff and as the Director General Military Operations (DGMO).
He is also the Colonel of the Jat Regiment since 1 February 2021 after taking over from Lieutenant General S K Saini, the Vice Chief of the Army Staff.
Lt Gen B S Raju commanded the elite Counter Insurgency Force in troubled times from 28 March 2017 to 1 April 2018 post elimination of Burhan Wani, the poster boy of Hizbul Mujahideen.
It was during this period only that a blooming footballer Majid Khan who had treaded the path of terrorism was given opportunity to return to mainstream and he had surrendered.
While Commanding Counter Insurgency Force (Victor) in troubled time of 2017–2018, he built a reputation of a man giving respect to human values and had a deep sense of belonging with the locals.
[20][21][22][23][24][25] It has greatly helped the youth who have gone "astray" to come back & with recruitment fairly lowest in last decade has resulted in substantial reduction in number of terrorist operating in Kashmir.
Lt Gen B S Raju had underlined numerous times that the army is working more on ensuring surrender rather than going for straight neutralisation.
Lt Gen B S Raju also welcomed the move and commented that observing ceasefire is in interest of both India and Pakistan, and need of hour and he wants this truce to work.
Under Lt Gen B S Raju the Indian Army started "A Day with Company Commander",[40][41] which proved to be a very innovative and successful model for the Soldier-Citizen connect.
This helpline over the time has proved its worth and receives hundreds of phone calls and has become a true "Madadgar" for the Awam of Union Territory of Jammu and Kashmir.
In order to assist the locals residing in remote areas Indian Army conducts Khairiyat Patrols,[47][48] during Lt Gen B S Raju's tenure this cause got a special impetus in view of the COVID-19 challenges.
[49] In an effort to strike a common chord with the local population Indian Army facilitates conduct of sports and cultural programs in J&K.
To extend the reach of the activities Lt B S Gen Raju pushed for games at village level[50][51] which are being conducted across Kashmir valley.
This initiative of Power Grid Cooperation of India Limited towards making a difference to the lives of Kashmiri students, mostly from under privileged section, is praise worthy and it fructified under the command of Lt Gen B S Raju.