[5] He has an incisive understanding of Jammu and Kashmir, as he served there for five tenures since 1988 with notable being sector commander of Rashtriya Rifles and Brigadier General Staff of the Chinar Corps.

[7] He retired from Service on 31 January 2022 handing over the reigns to his successor Lt Gen CP Cariappa as the Colonel of Regiment of Rajputana Rifles.

[citation needed] He has successfully maintained a balance, in Kashmir's security scenario, between counter-infiltration and counter-terrorist operations on one hand and the use of military soft power on the other.

Lauding the important role of women folk in Kashmiri society he said "Mothers, sisters & daughters are key to family life, in Kashmir households".

[18] He has interacted with the Shri Amarnatji Yatrees, those proceeding on Hajj,[19][20] participated in Eid Milan[21] and annual Kheer Bhawani fair emphasising the essence and importance of Kashmiriyat, the syncretic culture of Kashmir.

[26][27][28] Elucidating the role of education in the development of Kashmiri youth, he has highlighted the role of Army Goodwill Schools (AGS) in providing quality education at very affordable cost, and the endeavour to modernise by digitisation of sixteen AGS through Corporate Social Responsibility(CSR) efforts of Power Grid Corporation of India Limited(PGCIL).

[36] Dhillon was appointed as the Chairperson of the Board of Governors (BoG) of Indian Institute of Technology, Mandi, on 25 August 2023 for a period of three years.