[1] Eilam's strategy and execution has led to a substantial rise in the company valuation and its share price between 2014 and the present day, supported by many investment banks.

While CEO of NICE, Eilam has won multiple awards for his achievements including some in his country of birth, Israel.

Eilam started his career as an engineer at NICE in 1999 and he held multiple senior roles in R&D, product management and sales.

[7] Following the announcement, David Kustman as chairman of the board stated, "Barak has proven success in establishing business units and achieving results, and has made a significant contribution to NICE's growth.

During his career he has demonstrated a high ability to lead organizations, including product and sales teams, to introduce new technologies and foster innovation.

The company which was a SaaS-based enterprise behavioral analytics software provider, became a subsidiary product offering of NICE following the acquisition.

[16] Towards the end of 2018, Eilam was interviewed on CNBC, speaking about the success of NICE and the growth it has experienced over recent years.

He believed that by increasing the quality of analytics across all sectors of the business, for both internal and customer requirements, it would create more efficient software.

It further pushed NICE's focus on AI, with ContactEngine having the ability to anticipate customer questions and reach out proactively in certain situations with outbound texts.

[20] During the earnings report for the fourth quarter of 2022, Eilam confirmed that NICE Ltd. had reached its target of surpassing $2 billion in annual revenue.

He likened AI to a "CX alchemist conjuring up a completely new world of possibilities of how technology and customer service can be melded together.