The company operates three manufacturing plants in Batesville, Indiana,[2] Chihuahua, Mexico, and Manchester, Tennessee, and a woodworking factory in Vicksburg, Mississippi, that supplies wood to the factory in Chihuahua.

The company was established in 1884, when John A. Hillenbrand began producing handmade wooden caskets.

In the 1990s, Batesville set its sights on those competitors with positions in major metropolitan markets.

To get at them, Batesville had to offer greater variety and faster response times at affordable prices.

Batesville Casket accomplished this with remarkable success by transplanting Toyota’s production system.