[7][8] On HospEx, members typically create public profiles that describe themselves and their travel plans, and then searching for potential hosts or guests based on various criteria such as location, interests, and availability.
[11] The biggest HospEx platform in 2012, "CouchSurfing appears to fulfil the original utopian promise of the Internet to unite strangers across geographical and cultural divides and to form a global community".
[14] Commodification of CouchSurfing terminated "the existence of a project run as a flourishing commons, a cyber-utopian dream come true; an example of genuine exchange outside and free from the dominant logic of capital, a space highlighting cultural instead of monetary values, understanding instead of commerce.
[15][16][17] Many volunteers, who had become brand ambassadors of CouchSurfing, left to BeWelcome and other non-profit platforms because of the change in legal status and insufficient management transparency.
[18] Non-profit hospitality exchange services have offered scientists access to their anonymized data for publication of research on trust and cooperation.