Behavioral Crisis Response

By April 2022, operations were expanded to 24 hours a day on weekdays, and 9 am–4 pm on Saturday and Sunday.

However, after investigators did ride-alongs with these responders, the report praised the BCR program for their "timely, compassionate, and impactful services.

[3][11] In order to receive a response from the BCR team, mental health crisis calls must not involve weapon(s), physical violence, medical emergencies, or drugs/alcohol.

Responders are dressed in casual navy blue instead of a uniform; they arrive to crises in a white van, without lights or sirens, marked with the City of Minneapolis and Canopy Roots Logos and the letters "BCR".

[11] In an arrangement like that between police and fire departments, both BCR and the MPD are able to request assistance from each other when circumstances change.