[3][4] Robertson worked in the hotel industry as a reservation specialist for Holiday Inn Worldwide.
She worked for the hotel chain for 19 years and she rose to become the company's director of communications.
[1][5] In 2013 she was inducted into the University of Memphis college of Education Health and Human Services Alumni Chapter.
[6] She succeeded Pinnacle Airlines' CEO Philip Trenary who was shot dead in Memphis on September 27, 2018.
[1] One of her biggest accomplishments as head of the Memphis Chamber was attracting the Ford Motor Company's US$5.6 billion Blue Oval City, which was expected to employ 5,800 from the area.