The station, and all trains serving it, are operated by Southeastern.

It is located to the north of Bexleyheath town centre on Avenue Road, and lies 12 miles 59 chains (20.5 km) from London Charing Cross.

[3] All services at Bexleyheath are operated by Southeastern using Class 376, 465, 466 and 707 EMUs.

The typical off-peak service in trains per hour is:[4] During the peak hours, the service between London Charing Cross and Dartford is increased to 2 tph in each direction.

London Buses routes 422, B11, B12, B15 and SL3 serve the station.