It is 10 miles 27 chains (16.6 km) measured from London Charing Cross.

[2] The station was opened much later than the remainder of the line, on 1 January 1936, to serve a growing area.

A brick-built ticket office leads down to the cutting in which the station lies.

All services at Falconwood are operated by Southeastern using Class 376, 465, 466 and 707 EMUs.

The typical off-peak service in trains per hour is:[3] During the peak hours, the service between London Charing Cross and Dartford is increased to 2 tph in each direction.