The introduction of the reformed examination system in Scotland in 2000 was criticised in the press and by the Government after a series of administrative and computer errors led to several thousand incorrect Higher and Intermediate certificates being sent out by post.
The crisis took several months to resolve, and several management figures including the Chief Executive, Ron Tuck, resigned or lost their jobs as a result.
UCAS admits in a statement that many of the students whose certificates contained errors could lose out on a university place that they would have received had the results been accurate and on time.
A leak[citation needed] reveals that the Scottish Qualifications Authority failed to sort out non-urgent Higher Grade exam results within the planned deadline—and the new Chief Executive was not told.
It emerged that an eighteen-year-old student has decided to sue the Scottish Qualifications Authority for compensation after she spent her time retaking a subject she had passed in, but wasn't notified about it until nine months later.