[1] It is named for, not only the plaza, but after Billings Bridge itself which is both a nearby bridge and neighbourhood (named for the early settler of the area, Braddish Billings).

The transitway station itself is a major stop on the southern transitway-line due to its location near Bank Street, Ottawa's major north–south road and the mall itself.

The station is located just south of the Plaza near the intersection between Bank Street and Riverside Drive.

There is a pedestrian bridge that leads from the lower level to the Plaza.

Previously, the shopping centre had been served by buses which collected and discharged passengers at stops along the front of the plaza.