She is an expert in conflict resolution, and has been the Special Representative of the Secretary-General in the Democratic Republic of the Congo since January 2021.

She went to the Paris Dauphine University to obtain her master's degree in business administration and management.

[1] In 2018 she left her job as Deputy Joint Special Envoy for the African Union-United Nations Hybrid Operation in Darfur (UNAMID).

Now she observing the military engaged in Africa and she noted that there were situations where women or a mixed team could perform tasks that would nearly defeat a force made up only of men.

She wrote that "relationship between the United Nations and the Democratic Republic of the Congo is of an intensity and complexity that I have rarely seen elsewhere.