[7][11] By 1982, Bakker's expanded client list allowed him to quit his day job as a banker, and he incorporated Blackbaud Microsystems.

[7][11] Blackbaud's first product was Student Billing, an accounts receivable system geared toward private grade schools.

[11] Of the company's original 75 employees, 30 remained in a support and training office in New York City and 15 relocated to Blackbaud's new South Carolina headquarters.

[12] Sywolski had previously served as CEO of North American operations for Cap Gemini, an international consulting firm.

[24][25][26] In April 2018, Blackbaud acquired Reeher, a St. Paul, Minnesota-based predictive modeling platform for colleges and universities, for $40 million.

[27] In January 2019, Blackbaud acquired YourCause, a software as a service (SaaS) provider focused on increasing corporate giving and volunteering for nonprofits and causes.

[35] In a September 29, 2020 Form 8-K filing, Blackbaud CFO Tony Boor admitted, contrary to earlier claims, that customer "bank account information, social security numbers, usernames and/or passwords" were compromised.

[36] In their quarterly filing to the SEC in August 2020, the company failed to disclose that donor bank account information and Social Security numbers had been accessed by the attacker.

[37][38] In October 2023, Blackbaud settled claims arising from the 2020 ransomware attack with 49 US states (excluding California) and the District of Columbia for $49.5M.

[39] The agreement also mandates enhanced breach notification processes, extra cybersecurity training, improved encryption, and external compliance evaluations.

[44][45] Blackbaud creates software that helps nonprofits with Customer Relationship Management (CRM), marketing campaigns, fundraising, finance and accounting, and analytics.

[48] Blackbaud CRM is a web-based platform that is the company's lead offering for larger organizations that need to handle complex tasks.

[47] In 2022, Blackbaud added Prospect Insights with Raiser's Edge NXT for better fundraising tools in targeting specific donors.

[51][52] The company's Reward your Passion initiative allows employees to apply for company-funded grants that help a charity of their choice.