The main operators from the bus station were Lancashire United; the company acquired the formerly municipal company Blackburn Transport in January 2007.

There are also infrequent coach services of National Express.

Buses travelled from the bus station around the Blackburn with Darwen area and went as far afield as Burnley, Rawtenstall, Bolton, Manchester, Preston and Clitheroe.

On 22 September 2013, the Boulevard closed, to pave the way for the redevelopment of the Cathedral Quarter.

[2] Originally, the bus station was due to open in January 2015, as announced in October 2014.