[1] The company operated a variety of general and specialist book selling clubs over the years, including:[2] and many more.
In 2008, following reorganization, the company operated seven book selling clubs, having run as many as twenty two years earlier.
[3] The company started to receive adverse comment in UK national press in 2006 following the emergence of customer service standard problems, and its pursuance of customer financial arrears via debt collection agencies using psychologically aggressive and litigiously threatening working practices.
[4] In 2007, the Office of Fair Trading accepted undertakings from BCA's management that it would revise its advertising to make the financial commitments that customers signing on to when they joined its book clubs more clear.
[7] Barely a year later, along with the demise of The Webb Group itself,[8] BCA collapsed in financial insolvency.