She was the National Secretary of the Public Service Association for ten years, from 2004.

[2] Pilott was on the board of the United Fire Brigades’ Association, retiring from her position in 2021.

[6] Pilott has advocated for pay equity for women and social services sector workers, improved resourcing for the public services, and increased recognition of domestic violence as an issue.

[1][3] She has also advocated for no private funding of roads, and for better data privacy for users of social services.

[9] She thinks Wellington's weather is its best feature, finding the wind "refreshing and invigorating".