It is 7 miles 62 chains (12.5 km) down the line from Norwich on the routes to Lowestoft and Great Yarmouth; it is situated between Brundall and Cantley.

According to usage estimates, Buckenham is one of the least-used stations in the country, registering just 216 passenger entries/exits in 2018/19; this is partly due to the limited number of services that stop at the station.

Strumpshaw Hall Steam Museum is also located in the area.

[5] The Railways Act 1921 led to the creation of the Big Four companies and the GER amalgamated with several companies to form the London and North Eastern Railway (LNER).

Upon nationalisation in 1947, the station became part of the Eastern Region of British Railways In 1997, the privatisation of British Rail saw the station and its services were transferred to Anglia Railways, which operated it until 2004 when National Express East Anglia won the replacement franchise.