Bucknell station quickly became the rail outlet for a wide area, stimulating a growth in the village itself.

The station is unstaffed and has the same range of amenities as others on the route i.e. CIS display screen, customer help point, waiting shelter and timetable information board.

[3] As of October 2018, trains serving the station are operated by Transport for Wales.

For trains from the Swansea direction, the level crossing is activated by the traincrew using a cabinet on the platform.

From 1977 to 2014, the level crossing was ungated, but following a number of near-misses (such as 12 recorded incidents in 2011[4]), half-barriers were installed in spring 2014, and fully commissioned on 28/29 April 2014.