Internal outcomes and goals such as building maintenance and employee safety must be included in the inventory along with the more obvious external outcomes and goals such as product sales and delivery of services to the end customer.
Once the internal and external outcomes and goals examination is complete, these must be categorized based on their relationship to the core mission and values of the company.
Within each category, the desired outcomes and goals are ranked based on the "threat" presented to the company if the outcome or goal is not achieved and the level of "outrage" that will occur should the threat be realized.
The greater the PIVOT Score, the higher the relative priority within the triage category.
Again, within each category the processes for each outcome are ranked based on their respective PIVOT Score with the higher relative priority within a triage category given to the processes with the greater PIVOT Score.