The company had a triple play-based service, consisting on subscription television, phone line and broadband internet offered in a single package deal.

In 2015, Cablemás's operations were rebranded as izzi Telecom following a corporate decision by Televisa to unify its regional-based TV providers, such as Cablecom and Cablevisión, under one sole brand.

From 2015, Cablemás disappears as a trademark to make way for Izzi Telecom,[2] following Televisa's strategy to unify its cable TV operations throughout the country under a single brand (just as Cablevisión).

The lack of a stable Internet connection, coupled with the company's virtual monopoly in isolated regions like Isla Mujeres, has resulted in unrest among businesses and residents.

In December 2014, the municipality of Isla Mujeres vowed to investigate Cablemás and recommend sanctions to the governor of Quintana Roo.