The Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a dispute resolution program for consumers in Canada who are experiencing problems with the assembly of their vehicle or with how the manufacturer implements its new-vehicle warranty.
Most consumers are able to handle their own case without the assistance of an attorney.
A vehicle inspection is normally part of an arbitration hearing, and the arbitrator can order a technical inspection of the vehicle (at the program's expense) if necessary.
CAMVAP is available to owners and lessees of new and used vehicles that were originally purchased or leased in Canada from an authorized dealer (except for BMW and—by extension—MINI, the only car manufacturer which does not participate in the CAMVAP scheme).
Vehicles owned by businesses may be eligible if they meet certain criteria.