It was located in the middle of the Perth main retail precinct between the Hay and Murray Street malls, at the southern end of Forrest Place.

Walkways and a pedestrian overpass connected the Cultural Centre, public carparks, and the rail and bus terminal with Carillon City.

Some of the original tenants were Miss Maud, Four Seasons and Sasellas Tavern, all of which had remained at the same locations throughout all the changes undertaken to the centre.

In 1996, the Perth Tourists Lounge opened on the fifth floor; it was targeted primarily at overseas visitors particularly from Asian destinations to relax while visiting and shopping within the city areas.

In December 2013, the western end of the Carillon City site was demolished to make way for a new Topshop Topman store, which opened in October 2014.

In 2019 Dexus proposed a new redevelopment that would include a Hoyts cinema, a 24-storey mixed-use tower, and a 17-storey office and education building above the existing structure.