As of 2019, the system provided 123,647 rides over 19,229 annual vehicle revenue hours with 3 buses and 31 vans.
[2] CIRTA improved the Plainfield Connector service with several bus shelters in 2020, as increased online shopping led to a greater need for warehouse workers along the route.
[3] Sunday service was previously offered in Plainfield and Whitestown, however it was eliminated in February 2023 due to low ridership.
[4] Similarly, CIRTA offered express bus service from Fishers to downtown Indianapolis up until 2015, but this was removed due to low ridership.
[5] CIRTA operates vanpool service and two commuter bus routes connecting IndyGo riders to major employers in Plainfield and Whitestown.