An investigation was launched by Colombian authorities and concluded that the crash was caused by dual engine failures.

The flight crews could not recover the plane, which subsequently crashed into a ranch house.

During its rotation, the Number 4 engine suffered a non-recoverable surge, causing it to lose power.

By this time, the aircraft had lost its ability to climb and started to lose control.

[citation needed]The crew quickly recognized that they no longer had the thrust necessary to get back to the airport and attempted an off-airport landing.

A taxi driver fueling his car at the nearby petrol station said that the airplane hit the wires along the highway triggering sparks, before it impacted ground.

It skimmed over trees and crash landed, skidded along the field and slammed into a ranch house, killing 2 people, Pedro Suarez, 50, and his 13-year-old son Edwin.

The Federal Aviation Administration, aircraft-maker Boeing Co. and engine-maker Pratt & Whitney also assisting the investigation.

As the flight crew were conducting the emergency procedure, the number 1 engine somehow failed.

It began to experience problems with a third engine, the inboard left-hand JT9D, which repeatedly surged.