Chae was spotted by a casting director on the streets, and upon signing a management contract with Toin Entertainment, she proceeded to make her debut in 2014 with the film My Dictator.

[18] After the expiration of her management contract with Toin Entertainment in December 2018, Chae joined King Kong by Starship in January 2019.

[19] In 2021 and 2022, Chae appeared opposite Gong Myung in the music video series for Kyuhyun's Four Seasons Project, which consisted of the singles "Moving On," "Coffee," "Together," and "Love Story.

[23] In September, Chae was reunited with her Love in the Moonlight costars for the TVING entertainment program Young Actors' Retreat.

In January 2023, Chae was cast as Viola de Lesseps in the 30th anniversary edition of Seoul Arts Center's production of Shakespeare in Love, alongside Jung So-min and Kim Yoo-jung as alternates.

[26] On May 24, Chae and singer Jo Yu-ri released the promotional single "Yellow Circle" in collaboration with Lipton and Starship Entertainment.