The station serves Shantou, Jieyang and Chaozhou, and is located in the geometric centre of these cities, approximately 20 to 30 kilometres (12 to 19 mi) from each.

The station is divided into two, with a north and south station house, which can accommodate a total of 2000 passengers, covering an area of 10,000 square metres (110,000 sq ft).

[2] The station also operates D-series trains, with destinations including Shenzhen, Xiamen, Hangzhou and Shanghai.

[3] It is expected that there will be connections to Hong Kong and Meizhou.

[4][5] Services to Meizhou are also available after the opening of Meizhou-Chaoshan railway on 11 October 2019.