In 2021, after several years of financial issues and ownership changes, the mall was purchased by Industrial Commercial Properties with the intent of turning it into a business park.

In the 1930s, a then-teenage Richard found what appeared to be an old Native American council circle on his father's land.

[6] The Buchholzers anticipated that the city of Akron would expand to the north, and they felt that another Hower's store should be built on their land.

They later decided to build a climate-controlled shopping mall instead, predicting that it would provide them greater economic opportunities.

[11] A front-page story on the January 31, 1990 edition of the Akron Beacon Journal read "Higbee's Coming to Chapel Hill Mall", and said that the store, along with a food court and additional retail space, would be open by Fall 1991.

[12] In 1994, the mall's owners added a food court and retail expansion, as well as new flooring and ceiling tiles, a new fountain, and new lighting.

[22] Mall tenants received multiple notices from the City of Akron of potential utility shutoff in 2019[23] and 2020 due to accumulating unpaid water and electricity bills.

[24] The City decided to cancel the shutoffs due to partial payments received from Kohan,[25][26] but the overall debt continued to accumulate, and in September 2019 the Summit County fiscal office began to discuss the possibility of foreclosing on the property after they received a notice from the City about the delinquent account.

[28] Retail taxes, which had not been paid since January 2019, made up over half of the amount owed, including interest and fees.

A few smaller suites remain vacant, and areas in what used to be the mall parking lot are now leased to tenants such as Firestone.

Woolworth also operated a store at the mall until 1997, and was later replaced by The Gap, Inc. Archie Arctic[42] the talking snowman was a 20-foot (6.1 m) tall machine designed to look like the iconic archetype of the snowman; he had a smiling face with glowing eyes, wore a top hat, scarf, buttons, and gloves, and held a large broom in one hand while raising the other hand in greetings.

Archie played the role of the interactive winter holiday feature which was common at other indoor shopping malls at the time.

The actor would speak into a microphone, and the sound would be emitted from speakers hidden inside the snowman's body to create the illusion that the speech originated from Archie.