The series was created by Matthew and Timothy Chesney and Stuart Edwards and filmed in Bulwell, Nottingham, in the fictional charity shop Sec*hand Chances.

[1] The mockumentary series Charity Shop Sue was created, written and directed by twin brothers Matthew and Timothy Chesney and Stuart Edwards, with Shane Meadows serving as executive producer.

[12] Sue Tuke was described as a "cringeworthy love-to-hate character" and received comparisons to David Brent from The Office and Jill Tyrell from Nighty Night.

[1] The series was created by three gay men, who based the character of Sue on several of the women in their lives, and was described as a "safe space" for the queer community.

[12] Speaking at The INDI's Film Festival in August 2021, creator Stuart Edwards expressed interest in writing a second series, as well as hopes for the show to be picked up by a broadcasting network.