Popular full-service restaurants include Chili's Bar & Grill,and Outback Steakhouse.The only remaining anchor store is JCPenney, which is expected to close by May 2025.

[3] Co-developed by the Ohio-based Forest City Enterprises and Cafaro Company, the mall included four anchor stores when it opened; JCPenney, Sears, Kaufmann's and Montgomery Ward.

[6] However, the plans for a Dillard's at the mall were later canceled, and the former Montgomery Ward remained dark, although a portion of the space was converted to a Steve & Barry's clothing store in 2002.

Steve & Barry's closed in September 2008 due to bankruptcy and the chain's liquidation; the space has since been divided between Rue21 and Rack Room Shoes.

Finally on January 12, 2018, the Circuit Court of Kanawha County placed the mall in receivership and appointed CBRE Group as its receiver.

[11] The mall was scheduled to be sold at auction on the Charleston courthouse steps on January 24, 2019, however the bank holding the largest note, U.S. Bancorp, was the only bidder.