It is located on the North Bank of the Thames, in the Sands End area of Fulham.

The pier serves the redeveloped Chelsea Harbour, a former commercial wharf which has been converted to luxury residential use.

The pier is served by boats operated by Uber Boat by Thames Clippers, under contract from London River Services.

[1] The pier is located approximately 200 metres from Imperial Wharf railway station on the West London Line.

Rail services provided by London Overground and Southern offer direct connections to stations in North London and beyond.