During the mall's initial years, traffic was sluggish, leading some to refer to it as the "Chesterfield Morgue.

It began using a diamond and palm theme, and focused on attracting a more upscale customer.

A Barnes & Noble bookstore filled the space left vacant by the mall's theater complex in June 2008, relocating from a freestanding store across Huguenot Road.

[7] The mall also reworked its food court facade to show off the bookstore and a Red Robin, and renovated the North Entrance.

Ten years later, experts noted that Chesterfield had beaten the odds and held its own against the new competition.

[12] On June 23, 2020, a fight broke out at the mall between two men, one opening fire, sending the other to the hospital where he later died.