[4] The airdesk which coordinates the service remains centrally based at Coventry Airport in the same office as Warwickshire & Northamptonshire Air Ambulance.

[7] The helicopters always fly with two pilots and, when transporting a child, generally carry between one and three NHS clinicians,[8] including at least one senior nurse and often a consultant.

Under the management of The Air Ambulance Service, which had no connection in any way with the original charity, TCAA flew its first team transfer in December 2012, and its first baby in May 2013.

[9] The new helicopters are significantly larger and higher specification than the previous aircraft featuring bespoke clinical equipment and an additional seat for a parent to accompany the patient and crew on transfers.

[15] TCAA has a number of ambassadors supporting its work, including:[16] Prior to being taken over by The Air Ambulance Service, the funding figures for the previous charity were as follows.

[19] TCAA opened its first shop in 2012 in West Bridgford, Nottinghamshire and now has twenty across the UK which are concentrated in and around London, the M40 corridor and the Midlands.

[21] Prior to the launch of TCAA, both the NHS and other air ambulance charities questioned the need for the service and advised potential donors to avoid the project,[22] fearing their own fundraising efforts would lose out.

[2] In 2013, the head of the Dorset and Somerset Air Ambulance was interviewed by the BBC and made a number of criticisms against TCAA, particularly surrounding fundraising.