[2] In 2023, United Overseas Bank acquired Citi's consumer business in Malaysia, Indonesia, Thailand, and Vietnam.

In April 2011, Bank Indonesia temporarily banned Citibank from taking new customers for its wealth management division.

On March 7, 2012, Malinda was convicted of stealing from clients by a three-judge panel and sentenced to eight years in jail, according to a ruling delivered at the South Jakarta district court.

On March 29, 2011, Irzen Octa, a small-businessman from Jakarta, was found lying motionless in Citibank's credit card collection department on the fifth floor of the Jamsostek Tower in Jakarta; he had been there to discuss an Rp 48 million principal debt on his Citibank platinum credit card.

BI also slapped managerial sanctions in the form of fit-and-proper tests on Citibank executives linked to the cases.