Based in Edinburgh it comprises 61 member bureaux, including a national helpline.
Together these free local and national services provide legal advice, practical help and information on consumer and political rights across Scotland.
CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre.
[1] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship.
[2] In 2012, there were concerns that five of the bureaux in Glasgow might close, however they remained open after accepting a new funding offer.