At its peak it operated hundreds of franchise and corporate-owned video rental shops in Australia and New Zealand.
[1] The demise of the business and the Australian and New Zealand video rental industries as a whole is attributed largely to the introduction of online streaming services.
[8] By January 2019, only a half-dozen outlets still existed, with the Bunbury store in Western Australia's southwest preparing to close its doors after a 30-year stint.
[10] On 28 February 2023 the last surviving Civic store in Windsor, New South Wales, closed after 38 years in operation.
The New Zealand head office was located in Auckland, and at its peak boasted over 22,000 followers on Facebook.