Common-use self-service

Common-use self-service or CUSS is a shared kiosk offering airport check-in to passengers without the need for ground staff.

British Airways, Singapore Airlines, Royal Dutch KLM and Lufthansa[citation needed] By the end of 2008, CUSS had been implemented at more than 100 airports globally.

With the introduction of CUSS, the check-in area at the airport can be reduced to enable more retail outlets, or entertainment facilities.

[citation needed] Based on IATA studies, a 40% market penetration of self-service check-in will save $US1 billion per year.

[3] CUSS can be implemented in the cloud, optimising resource usage and support overheads, that eliminates the need for servers, core computing space and costly technical manpower.