In the late 1970s, the number of new migrants in Victoria accepting offers of CRS services were much lower than for non-migrants.
[8] In 1986, the Disability Services Act (1986) was passed, and the CRS adopted a case management approach.
[13] In the 1990s, the CRS began to work with employers to help prevent disabling injuries occurring.
This provided rehabilitation for people with psychiatric injury in NSW, with the assistance of 50 Regional Units.
[15] The book Back on Their Feet: A History of the Commonwealth Rehabilitation Service 1941-1991 was written by John Tipping and published by the CRS in 1992.
[19] This was done to cease CRS' monopoly on many kinds of rehabilitation services, and develop commercial competitors in the field.
CRS Australia provided a national vocational rehabilitation and injury management service, helping people with a disability get and keep employment.
[24] Under the Abbott government, CRS Australia ceased delivering services at the end of Friday 27 February 2015.