[13] Compass Coffee has partnered with Dog Tag Bakery, which offers a vocational program teaching disabled military veterans and their caregivers entrepreneurship skills to launch businesses.

[15][16] Compass has also formed a partnership with The Corp at Georgetown University, which is a student-run organization that teaches students management and leadership skills through operating businesses on campus.

[19] The remaining 39 staff members had their pay cut to $15 per hour, and 20 of them were tasked with working on the construction of a new roasting facility.

The company also eliminated the option for customers to tip when paying by credit card, which decreased worker wages.

[6] In June 2024, Compass Coffee United accused the company of hiring 124 additional people, including Liz Brown, a lobbyist for Uber, and Cullen Gilchrist, the CEO and co-founder of Union Kitchen, and of manipulating schedules retroactively to make it appear as though the newly hired employees were eligible to vote in the union election.