[1] Recovery auditing involves recouping the money that companies and government agencies have erroneously paid to suppliers, vendors, and providers.

These errors can include duplicate payments, missed discounts, and incorrectly coded medical claims.

[2] These types of improper payments are endemic to most large organizations and can range from less than 1% to as much as 8% of expenditures.

The company’s initial focus was on retailers, but the business was expanded to non-retailers in the early 1990s, and to healthcare medical claims auditing in the late 1990s.

The company has also worked for the Centers for Medicaid and Medicare Services (CMS) as a Recovery Audit Contractor (RAC)[5] since 2005.