CALC pursues a law reform agenda across a range of consumer issues at a governmental level, in the media, and throughout the community directly.
It is represented on a number of national and state-based regulators' consumer consultative committees, including the Australian Competition and Consumer Commission, the Australian Securities and Investments Commission and the Australian Energy Regulator as well as a range of government, industry and community sector working groups, boards, and consultative committees.
The Centre played a leading role in uncovering the VET-FEE HELP scandals that plagued the vocational education sector in Australia from 2010-2016,[3] with CEO Gerard Brody advising the Australian Government on reforms to the scandal plagued sector.
[4] "Do Not Knock" was one of the Centre's most influential campaigns, providing Australians with stickers to halt the activities of door-to-door and unsolicited salespeople.
The Centre has had long running campaigns against the payday lending industry, including a campaign to introduce a cap on the cost of payday loans[6] and casework that led to a major industry player having to notify the Australian Securities Exchange.