Consumer Assessment of Healthcare Providers and Systems

Consumer Assessment of Healthcare Providers and Systems (CAHPS) refers to a set of surveys that ask patients to report on their health care experiences.

The development of CAHPS surveys is funded and overseen by the Agency for Healthcare Research and Quality (AHRQ), a branch of the United States Department of Health and Human Services.

CAHPS surveys help healthcare organizations use data to identify strengths and weaknesses, determine where they need to improve, and track progress over time.

CAHPS surveys help healthcare organizations use data to identify strengths and weaknesses, determine where they need to improve, and track progress over time.

Each CAHPS survey is designed to assess patient experience in a specific health care setting.