Consumer Council for Water

The Consumer Council for Water (CCW) is a non-departmental public body whose sponsor department is Defra.

CCW represents the interests of water and sewerage consumers in England and Wales.

There is also an office in the government hub, Tŷ William Morgan, in Cardiff.

In March 2010, CCW added an online Consumer Support site where users can have their own questions/enquiries answered which can be accessed via its website.

In 2021 CCW undertook an independent review of water affordability support for Ministers in England and Wales.