Consumer Protection Act, 2019

[10] This act is also focused on continuing the formally defined institutions created by the COPRA,1986 to take up cases and decisions related to consumer protection.

This act also allows for the establishment of independent statutory authority bodies on both the levels of the centre and the state to have jurisdiction over consumer protection law and cases.

These bodies have a wide range of powers, including but not limited to search and seizure, declaration of judgements, protection of good-faith decisions.

They have the right to recall goods, refer the matter to other regulators for investigating a case on all fronts, to issue directions and penalties against false or misleading advertisements.

The job of the body is to advise the central government and the prime minister on issues to be mitigated and policies to be made regarding consumer protection.