[1] She is best known for her video game voice roles as Jack in the Mass Effect series, Ada Wong in the Resident Evil series, the female Sole Survivor in Fallout 4,[2][3] Amanda Holliday and Empress Caiatl in Destiny and Destiny 2, and Scarlett Rhodes in Call of Duty: Black Ops 4.

Taylor has been named as one of the most prolific voice actors in the gaming industry, having been working in the genre since 2002 with American Idol.

In 2010, she voiced Gloria Van Graff, Janet, Jas Wilkins, Morgan Blake, and other additional characters in Fallout: New Vegas.

As of 2017, she has worked on 83 separate titles in numerous franchises.

[2] Taylor revealed in 2017 that she had suffered from a vocal cord hemorrhage after working on a game during a speech that included whispering, and was unable to work for three months afterwards.