Various services are provided throughout the year, mainly in the spring, summer and autumn months to Mendip Vale.

The station has a signal box located at the west end of the former down platform.

During the station's heyday, Cranmore originally had two platforms, but with the closure in 1960s, the site became derelict.

However, with preserved traffic increasing (and as platform 1 sometimes became overcrowded during special events), the ESR has rebuilt the long-demolished platform 2, along with its waiting room as an educational and interpretation centre, enabling volunteers and staff of the ESR to learn new skills and to display the history associated with the preserved line.

[citation needed] This was largely completed at the start of 2020, with the whole platform being constructed and surfaced.